1. What is Teamonk Global’s Shipping Policy?

We strive to deliver products purchased from Teamonk Global in excellent condition and in the shipping fastest time possible.

 

2. SHIPPING WITHIN INDIA

For all purchases of Rs. 990 or more, we will deliver the order to your doorstep free of cost. A shipping charge of Rs. 50 will be applicable to all orders under Rs. 990.

• If the order is cancelled, lost or un-delivered to your preferred location, we will refund the complete order amount including any shipping charges, if paid online.

 

3. SHIPPING OUTSIDE INDIA

For all purchases of USD 59 or more, we will deliver the order to your doorstep free of cost. A shipping charge will be applicable as follows on orders below USD 59:
Less than 29 USD - Delivery charge of USD 20
30 - 49 USD - Delivery charge of USD 15
50 - 59 USD - Delivery charge of USD 10

• If the order is cancelled, lost or un-delivered to your preferred location, we will refund the complete order amount including any shipping charges, if paid online.

While we try to get the shipment out as soon as possible, however, it may take two working days to process your order.

 

4. How do I check the status of my order?

Please tap on “My Orders” section under main menu of Website/M-site to check your order status.

 

5. How do I change my order?

If you would like to change or modify your order, please give us a call at +918105676665 or at +91-8049565858 or email us at reachus@teamonkglobal.com with all the details. We can also be reached on WhatsApp at +918105676665. Order can be modified if it has not been shipped already.

 

6. What do I do if the order i received is incorrect or damaged?

If what you have received is incorrect or damaged, please give us a call at +918105676665 or at +91-8049565858 or email us at reachus@teamonkglobal.com with all the details. We can also be reached on WhatsApp at +918105676665. Our customer care will ensure that you are completely satisfied with your purchase.

 

Note: Orders will not be processed on Sundays and on Indian public holidays.