Position

Sr MIS Executive

Location

Bangalore

Position

MANAGER - Content and Creative

Location

Bangalore

Position

MANAGER - Corporate Sales and Institutions

Location

Mumbai

Position

Senior Graphics Designer

Location

Bangalore

Position

Manager / Assistant Manager - Customer Experiences

Location

Bangalore

Opportunities don't happen, you create them. If you think we can team up, and brew the perfect career for you, write to us at reachus@teamonkglobal.com

Position

Senior Graphics Designer

Location: Bangalore

Job Description: The Graphics Designer, role will be vital in helping Teamonk Global raise awareness about our organisation through online and offline campaigns, increase the awareness about our brand by addressing various mediums. As a custodian of Teamonk Global's brand aesthetic, you'll work with the Marketing team and internal stakeholders to create original, creative content - from print and digital ad campaigns, to landing pages, and lots more.

Indicative Responsibilities
  • Creative Design: produce and present original concepts and designs as directed; must be able to turn around projects quickly and efficiently without degrading quality. Ability to turn words into visuals with agency-level creativity
  • Design Strategy: work closely with Marketing team and internal stakeholders, as required, to
    help develop creative solutions to meet internal and external needs. A strong visual and
    technical portfolio.
  • Corporate Branding:maintain an enthusiastic attitude about Teamonk Global's general
    aesthetic and creative design, stick to brand sensibility, regardless of project type
  • Corporate Website: work closely with the Marketing team on industry and product focused
    corporate site(s) and related partner portals
  • Social Media: participate in planning and execution of content creation for company social
    media, including organising cross-platform content strategies
  • Regular projects include graphic design, print and digital ad campaigns, email campaigns,
    landing pages, web design, brand management and design.
  • Responsible to develop Booklets, Visual-Aids, Brochures,Social media creatives, Newsletter,
    Snippets, Posters, Packaging and KLD’s.

Requirements :

  • BA/BFA in graphic design, advertising design or related field
  • Familiarity with social media creatives, formats and platforms Advanced proficiency in :
  1. Adobe Creative Suite (InDesign, Illustrator, Photoshop, Experience Design, After Effects)
  2. HTML, CSS, Responsive Web Design
  3. Experience creating wireframes, sketches, UI and final visual design for desktop, mobile and
    tablet (and all production methods associated with each)

  • Intermediate to advanced proficiency with :
  1. Video editing, Adobe Premier or similar - CMS platforms, WordPress or similar
  2. Microsoft Office, primarily PPT and experience in InDesign to Office conversions
  • Ability to multi-task and take initiative
  • Great sense of humour and enthusiasm, coupled with a strong work ethic
  • Willingness to travel frequently throughout India.

Preferred Qualifications:

  • Prior experience in or supporting Content and/or Product Marketing
  • Photography, Typography, Branding, Illustration experience are welcome

All applicants must demonstrate a strong portfolio showing previous visual and interactive design work (personal website, Behance profile, profile kit).

Please fill form below

Position

Manager - Corporate Sales and Institutions

Location: Mumbai

Job Description: The candidate must have a strong track record of building up relationships with corporate and institutional clients, and be excited about the opportunity to build a new brand from the ground up in India. The ideal candidate demonstrates a high level of initiative and independence and deliver results with minimal guidance.

Responsibilities
  • Look for prospects and map new clients and revenue channels.
  • Form new distribution partnerships with Corporate houses, Airlines, High end hotels and restaurants, cafe’s etc through market research, networking, formal sales meetings, MOU negotiation, etc.
  • Build solid relationships with TeamonkGlobal’s existing network of corporates and institutions, and support them with follow-on sales, marketing, logistics, etc.
  • Provide inputs to TeamonkGlobal's local strategy for business development, product development, and marketing.
  • Maintain strong knowledge of end-customers and market through regular visits to our partners and industry research.
  • Understand the competitive landscape and keep management informed of changing industry dynamics, market conditions, and competitive and customer developments.
  • Liaise with marketing department to develop, organise and conduct sales promotion and other marketing related activities driving sales growth.
  • Collect data and present report on performance including - marketing activities, service quality, and inventory stock levels.
  • Look after customer queries and complaints and resolve in timely manner.

Background and Skills

  • 4 - 6 years of experience in institutional sales or channel development (candidates with experience in the F&B/ FMCG sector preferred).
  • Good understanding of multiple distribution channels.
  • Excellent sales and negotiation skills.
  • Good planning and organisational skills.
  • Compelling communication skills - articulate, warm and credible whether on the phone, by email, or in person.
  • A mindset of ownership - demonstrated by hard work, tenacity, and willingness to step outside the role to help others and make things happen.
  • A personal commitment to excellence.
  • Willingness to travel frequently throughout India.

Please fill form below

Position

Sr MIS Executive

Location: Bangalore

Key Job Responsibilities
    • Preparing various report templates on monthly basis, dashboards, management packs, presentations, etc. and reporting them to the management.
    • Working as part of a diverse team spread across the site, interaction with a wide range of people in collating & reconciliation of data / commentary / updates for the central team.
    • Preparation of various daily, weekly monthly reports.
    • Preparation of various Headcount reports and ensuring timely adherence to deadlines.
    • Monthly variance reporting and reporting of any issues, risks & opportunities, estimates reporting (pre- month end estimates of service levels and revenue).
    • Analyzing key variances between actual and planned figures to identify areas not operating as expected.
    • Ability to analyze and report basic financial metrics.
    • Working on any ad-hoc request for the management.

Eligibility for Position:

  • Graduates with 3 years of total work experience.

Key Skillset:

  • Advanced ability in Power point is must and should have the ability to create Dashboards, Presentations and Deck at corporate level.
  • Advanced ability in using Microsoft Excel and MS Word.
  • Dashboards and format modeling from a standard call center reporting perspective.
  • Should be good in Analytical Thinking, Reasoning and Decision Making.
  • Good communication skill and like to interact with people.
  • Knowledge of tools like Photoshop and designing an added advantage.

Experience:

  • 3 - 4 years

Salary :

  • 3,00,000 - 4,00,000 pa

Please fill form below

Position

MANAGER - Content and Creative

Location: Bangalore

JOB DESCRIPTION
  • Writing web content for website, blog, social media and other key digital and non digital medium from scratch.
  • Editing and Proof reading content once written. Identifying supporting imagery to complement the content
  • Visualise and create the content calendar for the month and be responsible for the timely delivery of the same
  • Work closely with the marketing and creative team to assist in campaign creation and creative development.
  • Writing product descriptions, category descriptions and any other brand support material etc. Adaptation of the same for partner portals to suit their requirements.
  • Proof reading, editing and writing content on a regular basis for building up the website including informative short articles, blogs, BTL and ATL material specific content.
  • An understanding of the target audience to create content which engages, intrigues and connects to their requirements at a functional and emotional level.
  • An understanding of keywords and meta tags - Ability to write web page titles, meta tag descriptions, alt tags for images etc.
  • Ability to understand the brand tonality and create consistent quality content across all mediums of communication.

PRE- REQUISITES

  • A graduate with a fantastic command over English language.
  • A flair for writing in a contemporary style with an understanding of what works on the internet.
  • An understanding of premium products and a prior experience of work related to luxury space.
  • An ability to work in a team with good communication skills.
  • Ability to initiate conversations through well thought and articulated content.
  • An effective writing style that is fresh, consistent and customer friendly. A knack for editing and proof reading with good research skills.
  • Ability to write in a variety of formats and styles for multiple audiences
  • Experience with a publishing house can be an added advantage. Worked in organisations belonging to all major Luxury related industries - Travel, Health, FMCG, Finance etc.

Please fill form below

Position

Manager / Assistant Manager - Customer Experiences

Location: Bangalore

Job Description:
Customer Services Managerial candidate needs to ensure seamless customer’s purchase journey of Teamonk Global’s existing or potential customers.

He/ she is expected to understand, manage customers' requirements and exceed their expectations whenever possible. The incumbent is expected to create a consumer connect at every given opportunity to identify and map their requirements, assist them in making a purchase, help in garnering incremental sale and also offer a superior after sales assistance.

Responsibilities:
  • Provide help and advice to customers regarding their purchase of tea, teaware or any other gift item on our portal teamonkglobal.com and also our partner portals - amazon, flipkart, Snapdeal, etc. Guide them through the process if required and answer any sale, offer or process related queries.
  • Communicate courteously and effectively with customers over telephone call, email, letter or face to face to give them accurate information and guide them through the purchase journey.
  • Co-ordinate with the product owners/ factory/ logistics and other functions to assure seamless back end integration to ensure perfect delivery to the customers.
  • Handle customer complaints or any incident encompassing superior product experience including answers to technology or security issue, delivery issue, etc;
  • Issue refunds, rebates or compensation to customers after discussing with the operations team and product owners.
  • Keep accurate records of discussions or correspondence with customers; analyst the same for drawing customer insights and tabulation and presentation of the data in meeting and forums.
  • Analyse data from Teamonk owned back end and also partner portal’s seller back end to ensure high level of customer satisfaction and create instances to communicate with the customers using these platforms.
  • Produce excellent written information for customers to address their requirements in the various stages of their customer journey or to communicate about new products or offer or grievance addressal.
  • Create and present reports to the management to provide insights on customer service that our organisation provides.
  • Develop feedback or complaints capture mechanism as SOP’s.
  • Develop customer service procedures, policies and standards for the organisation or department to enhance customer experience.
  • Meet with product managers/ tech team/ supply and logistics team to discuss possible improvements to customer service
  • Incorporate the customers feedback as a weekly report and communicate the same to the product/ process owners to ensure timely enhancement of customer experience
  • Superior command over English language to address queries - written and verbal communication
  • Ability to understand and learn about Teamonk’s products or services and keeping up to date with changes.
  • Keep ahead of developments in customer service by challenging the status quo and by creation of new processes to improvise.
  • Track customer service levels provided by the competitors and create new benchmarks.
Must Have Skills:

  • Excellent communication skills with good command over English language.
  • Should be an articulate writer and have established precedence to address customer queries and requirements comfortably without assistance.
  • Sound working knowledge of technology tools and customer service levers available.
  • Previous interactions with India + US customers will be an added advantage.
  • Problem solver

Please fill form below