Position

Tea Quality resource

Location

Bangalore

Experience
5 Years

Position

Manage - Corporate Sales and Institutions

Location

Bangalore

Experience

4 to 6 Years

Position

National Retail Head

Location

Bangalore

Position

Tea quality resource

Location: Bangalore outskirts 

Job Description: Tea quality resource

Responsibilities

  • Comes in with the in depth understanding of speciality teas - Green teas, Oolong teas, white teas, herbal teas, etc - Plantation, production or trading.
  • Understand the differentiation of tea growing regions - Darjeeling, Nilgiri, Assam, etc.
  • Ability to supervise the labelling and packaging at the tea packaging factory (not at the plantation)
  • Oversee the manufacturing process, production and manage the overall quality control.
  • Supervise the coordination with the logistics team and ensure seamless deliveries.
  • Manage and maintain MIS and generate timely report as required by management.
  • Ensure timely execution of all orders received.
Prerequsites
  • Around 5 years of experience in a tea plantation factory/ trading/ export house dealing in speciality teas.
  • Good understanding of speciality teas and not just conventional teas.
  • Commitment to quality and customer satisfaction.

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Position

Manager - Corporate Sales and Institutions

Location: Bangalore

Job Description: The candidate must have a strong track record of building up relationships with corporate and institutional clients, and be excited about the opportunity to build a new brand from the ground up in India.
The ideal candidate demonstrates a high level of initiative and independence and deliver results with minimal guidance.

Responsibilities
  • Look for prospects and map new clients and revenue channels.
  • Form new distribution partnerships with Corporate houses, Airlines, High end hotels and restaurants, cafe’s etc through market research, networking, formal sales meetings, MOU negotiation, etc.
  • Build solid relationships with TeamonkGlobal’s existing network of corporates and institutions, and support them with follow-on sales, marketing, logistics, etc.
  • Provide inputs to TeamonkGlobal's local strategy for business development, product development, and marketing.
  • Maintain strong knowledge of end-customers and market through regular visits to our partners and industry research.
  • Understand the competitive landscape and keep management informed of changing industry dynamics, market conditions, and competitive and customer developments.
  • Liaise with marketing department to develop, organise and conduct sales promotion and other marketing related activities driving sales growth.
  • Collect data and present report on performance including - marketing activities, service quality, and inventory stock levels.
  • Look after customer queries and complaints and resolve in timely manner.

Background and Skills

  • 4 - 6 years of experience in institutional sales or channel development (candidates with experience in the F&B/ FMCG sector preferred).
  • Good understanding of multiple distribution channels.
  • Excellent sales and negotiation skills.
  • Good planning and organisational skills.
  • Compelling communication skills - articulate, warm and credible whether on the phone, by email, or in person.
  • A mindset of ownership - demonstrated by hard work, tenacity, and willingness to step outside the role to help others and make things happen.
  • A personal commitment to excellence.
  • Willingness to travel frequently throughout India.

Please fill form below

Position

National Retail Head

Location: Bangalore

Job Description:  To contribute to the development, implementation, monitoring and review of a business strategy that maximises the retail net profit by driving sales and controlling costs. To build motivated and high performing teams through the effective leadership and line management of retail staff.

Responsibilities
  • Generates ideas about future retail initiatives to ensure a cutting edge strategy; maintains up to date knowledge of the market place, competitors and trends.
  • Uses open feedback mechanisms from the operations team with other departments to ensure the integration of the retail strategy with TeamonkGlobal’s overall brand strategy.
  • Takes decisions on matters relating to the day to day retail operation within their defined work area including the strategic planning of resources.
  • Translates the strategic goals into retail operational plans to achieve the required targeted growth in sales and profit; identifies and optimises promotional opportunities ensuring these are co-ordinated with wider TeamonkGlobal promotions and campaigns.
  • Ensures that the retail operation complies to all policies and procedures of the brand.
  • Ensures that all new shop locations are visited to ensure they are trade effective and meet the forecasted sales expectations.
  • Spends time in shops with retail shop teams and customers to understand and identify business critical issues in order to ensure the alignment of tactics and strategies; maintains the corporate identity of TeamonkGlobal in all shops and related initiatives.
  • Takes a lead role in building a strong sales management culture with the operations team; spends time coaching the sales team, identifying skills and opportunities for development; provides advice and guidance on shop management issues when needed.
  • Ensures that people management issues are satisfactorily resolved and relevant brand and human resource policies and procedures are adhered to.
  • Proactively manages and reviews the performance and progress of Shop floor Managers and their regions, sets objectives and targets; develops individual training plans for the team.
  • Instigates the creation of procedures and systems to maximise volunteer recruitment and retention.
  • Maintains and constantly develops innovative and cost effective stock generation; monitors stock weekly to achieve bottom line sales budget against monthly targets.
  • Regularly produces and presents a range of financial/non financial reports for the reporting Director and top management.

Prerequsites

  • Has full P&L accountability for setting up and managing the retail environment for Teamonk Global.
  • EEmpowered to make decisions on all aspects of the running for a defined group of regions/shops within the guidelines set by the company. Consults with the appropriate departments on all non routine decisions.
  • Involved in the strategic direction and development of the company, participates in the decision making process for new initiatives, projects and procedures
  • Defines the tactics that realises the business strategy for the operations team.

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Position

Senior Graphics Designer

Location

Bangalore

Position

Manager, Customer Experiences and Loyalty

Location

Bangalore

Opportunities don't happen, you create them. If you think we can team up, and brew the perfect career for you, write to us at reachus@teamonkglobal.com

Position

Senior Graphics Designer

Location: Bangalore

Job Description: The Graphic Designer, role will be vital in helping Teamonk Global raise awareness about our organisation through online and offline campaigns, increase the awareness about our brand by addressing various mediums. As a custodian of Teamonk Global's brand aesthetic, you'll work with the Marketing team and internal stakeholders to create original, creative content - from print and digital ad campaigns, to landing pages, and lots more.

Indicative Responsibilities
  • Creative Design: produce and present original concepts and designs as directed; must be able to turn around projects quickly and efficiently without degrading quality. Ability to turn words into visuals with agency-level creativity
  • Design Strategy: work closely with Marketing team and internal stakeholders, as required, to help develop creative solutions to meet internal and external needs. A strong visual and technical portfolio.
  • Corporate Branding: maintain an enthusiastic attitude about Teamonk Global's general aesthetic and creative design, stick to brand sensibility, regardless of project type
  • Corporate Website: work closely with the Marketing team on industry and product focused corporate site(s) and related partner portals
  • Social Media: participate in planning and execution of content creation for company social media, including organising cross-platform content strategies
  • Regular projects include graphic design, print and digital ad campaigns, email campaigns, landing pages, web design, brand management and design./span>
  • Responsible to develop Booklets, Visual-Aids, Brochures,Social media creatives, Newsletter, Snippets, Posters, Packaging and KLD’s.
Requirements :
  • BA/BFA in graphic design, advertising design or related field
  • Familiarity with social media creatives, formats and platforms Advanced proficiency in :
  • Adobe Creative Suite (InDesign, Illustrator, Photoshop, Experience Design, After Effects)
  • HTML, CSS, Responsive Web Design
  • Experience creating wireframes, sketches, UI and final visual design for desktop, mobile and tablet (and all production methods associated with each)
  • Intermediate to advanced proficiency with :
  • Video editing, Adobe Premier or similar
  • CMS platforms, WordPress or similar
  • Microsoft Office, primarily PPT and experience in InDesign to Office conversions
  • Ability to multi-task and take initiative
  • Great sense of humour and enthusiasm, coupled with a strong work ethic
Preferred Qualifications::
  • Prior experience in or supporting Content and/or Product Marketing
  • Photography, Typography, Branding, Illustration experience are welcome
  • All applicants must demonstrate a strong portfolio showing previous visual and interactive design work (personal website, Behance profile, profile kit).

Please fill form below

Position

Manager, Customer Experiences and Loyalty

Location: Bangalore

Job Description: We are looking for an experienced Customer Experiences and Loyalty Manager to provide excellent customer service for the organisation. The goal is to enhance overall customer experience, increase customer satisfaction, loyalty and drive retention. The responsibility of the Customer Experiences and Loyalty Manager is to create and drive platforms that engage customers and build loyalty and fan base growth across all genres through an understanding of the customers behaviour and needs. The incumbent will provide strategic leadership for the loyalty programme, including managing the structure of subscriptions programme and designing differentiating factors to grow, reward and retain a strong and loyal customer base.

Responsibilities:
  • Improving customer service experience, create engaged customers and facilitate organic growth.
  • Taking ownership of customers issues and following problems through to resolution.
  • Understand and respond to the needs of current customer base as well as develop plans to attract new customers through the online and offline engagement initiatives.
  • Develop long-term customer loyalty strategy, overall and by segment, based on clear customer insights to drive desired customer behaviour.
  • Drive overall loyalty effectiveness and efficiency, marketing investment and resources through prioritisation of initiatives and identification of operational improvements.
  • Create and manage loyalty & membership communication and lifecycle programs, from acquisition to retention.
  • Deliver on the proposition of the subscriptions platform based on insights which fits the consumer needs and delivers both functionally and emotionally in connecting the consumer to the brand.
  • Liaise with internal departments (e.g. Marketing, Digital) to deliver integrated marketing programs and marketing campaigns across lines of business, marketing channels, and customer segments
  • Liaise with Loyalty Programme vendor and internal IT department to implement front end portals and back end functional improvements.
  • Work closely with internal business partners (e.g. Customer Service, marketing & Operations) and external partners to ensure seamless execution of programme elements.
Background and Skills
Knowledge:
  • Strong understanding of customer relationship management and loyalty programmes.
  • Defining, leading and delivering complex, multi-channel projects on budget, on time.
  • Identifying & understanding segmented audiences and communicating and delivering new products to those audiences.
  • Experience in managing end to end customer experiences including the last mile to ensure seamless management of the customer interaction with the brand.
Technical/ Work based skills:
  • Strong communication, presentation skills and comfort with handling technology tools to respond to customer queries and enhanced interactions.
  • Understanding of digital technologies to engage with consumers in new and innovative ways - Social media, queries on website, EDM’s to the existing customer base, etc.
  • Comfort with new age technologies to enable implementation of the programmes.
Past work experience:
  • Significant experience in Consumer Facing Marketing with a strong focus on customer relationship management including loyalty.
  • A proven track record of working in a world class work environment from start to end in a pressurised environment.
  • Experience in managing a B2C loyalty programme.

Please fill form below